Frequently Asked Questions
Everything you need to know about your next big run.
How do I find the right size for Happystride running shoes?
We recommend checking our detailed Size Guide available on each product page. If you are between sizes, we suggest sizing up by half a size to allow for natural foot swelling during long-distance runs.
What is your return policy for athletic gear?
We offer a 30-day 'Run-In' guarantee. If you aren't completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange, even if you've taken them for a test run.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for a race weekend.
Are Happystride products covered by a warranty?
Yes, all our performance gear comes with a 6-month manufacturer warranty against defects in materials and workmanship to ensure you stay on track.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.